Recent content by JessyZA

  1. JessyZA

    PACKETLOSS for 4 weeks unsolved

    Latest Ticket Nr : #BSC-357-98356 Please note that this is our tracert done connected to the ONT tracert done to www.afrihost.com
  2. JessyZA

    PACKETLOSS for 4 weeks unsolved

    Terrible!! Especially if you look at how much we spend!!🙈
  3. JessyZA

    PACKETLOSS for 4 weeks unsolved

    Non existent! Really sad as I always spoke so highly of them. Currently considering in cancelling our service with them.
  4. JessyZA

    PACKETLOSS for 4 weeks unsolved

    Heres the highest I've tested as of yet!
  5. JessyZA

    PACKETLOSS for 4 weeks unsolved

    This is being connected to the ONT. I have done all the tests asked. VUMATEL has been dispatched, they noted that theres packetloss, an hour later I get a mail that says issue was resolved on site. ????? ? What more must one do
  6. JessyZA

    PACKETLOSS for 4 weeks unsolved

    So quite interesting fact. Support is currently rated useless in my books. For 4 weeks we have logged complaint on complaint each time just to be told that this cant be an issue. My initial complaint was logged 4 weeks ago, whilst trying to get VUMATEL to understand that there is no speed issue...
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