Glad you guys managed to get it sorted. Really frustrating that it has to come to a point where you really need to know someone or have a contact.
Very happy that the lady helped.
I took the same contract and also did not receive extra minutes. Was later told that the 100min are not guaranteed as it was a promo, this of course is horse nonsense. Also on the MTN system they say I should receive 500min but they dont know why I am getting nothing.
After this runaround I...
Hi
Does anyone have a working email address where we can highlight problems on minutes and data allocation on the contract. I previously emailed someone but now the email does not work anymore (probably resigned).
MTN has AGAIN managed to screw up the minutes that I am suppose to receive as per...
Yip, sounds like MTN. Whoever handles their upgrades and contacts on that call centre is always clueless.
But just to confirm from my email confirmation
I have a bit of a different question. Maybe not completely related to this thread. The following available from VODACOM
Do they still lock the phones to only work on certain network or will I be able to take this deal and run dual sim with my MTN upgraded contract?
Deal ID: “2023054 CT 09437 DG” is supposed to be the one you are interested in. As mentioned before I am yet to receive the full allocation. From previous experience with these upgrades it can take months before MTN delivers on what they told you over the phone.
I must say that a few days...
Just make sure you understand the data breakdown on those deals. Only the core data is shareable.
As mentioned in earlier post, this is what they told me. Think you confirmed better detail on the MyMTN Choice 8GB that I missed.
MyMTN Choice 8gb - 4gb anytime, 4gb night time, PLUS 6gb anytime...
I also thought of doing the upgrade now and then maybe again on black friday. I have bene told though that the contract I upgraded was an early upgrade and penalty fee was R280. Almost double than monthly subscription.
While trying to cancel an additional (3rd) data contract they offered me on my 2nd line (SWAMBO's phone) a nice little upgrade deal.
11gb anytime data
125min all net
24 x months for R104 per month.
2023054 CT 45351 DG
That I can live with. Not an insane black Friday deal but much better than...
I have also just done my upgrade as my contract expires on the 12th. The following deals were available.
MyMTN Choice 4gb - 2gb anytime, 2gb night time, PLUS 10gb anytime PROMO and 500min all network - R106/pm for 24 months. (might have miss typed this one)
MyMTN Choice 20gb - 10gb anytime...
Can you confirm if you are able and how much data is shareable please.
That is the same one I upgraded to and everything was loaded as PROMO data so zero shareable.