Contractors came out this morning and confirmed a cable break on the line that terminated towards the telephone pole outside my house.
for reference after the line fix:
thank you fundutzi
Your response here is amazing! and greatly appreciated.
As far as I am aware nothing changed anywhere near the lines / telkom pole. However I may be mistaken as Telkom is usually up and down in the Area. I'll try the voice call issue as my next point of call.
Hi, thanks for replying
Answering in line:
a. Approximate address of dsl point {within some +- 500 meters}
Grassy Park , Maroon Road
Gives an idea how how far you are from an exchange. CPT, south is too vague.
b. Make model of DSL router.
Hauwai (cant confirm model number right now)
c...
Hello there,
I cannot seem to get any insight or traction into my ongoing issues with my ADSL line.
My line speed suddenly declined to 1.3Mb/s on Friday and remained like that with intermittent dead air I logged a fault with TELKOM (line and isp) and they have since closed the case and my line...