Yeah, this is very good to learn. I had no Idea that there was a standard in place for you guys to try get things resolved on your end. I'm glad I know now. It will at least temper my expectations going forward.
Thanks.
Well, based on what's been said and my overall experience outside of the bad and this current hell, I really don't want to change ISP's. If it can be helped that is.
Or treat me with a little respect. As menial as it may sound, As an individual I've given Cool Ideas a lot of money over the years. I don't expect special treatment, maybe an sms or a notification on their website pertaining to my area. Hell, even some cohesion behind the scenes...
Oh buddy. Here we go. Don't know you, don't care about you. But you are sitting here acting as if you're some high and mighty savior of the victimised service provider. Yeah, I was angry and I am still angry about it and I feel pretty ashamed that I allowed myself to get so heated.
But don't...
So, you seem to be the kind if person that would blame the victim.....with that reply. Honestly. Since when is it a crime to do whatever you can when the sytems in place failed initially to try and get what you are paying for. I empathize with CISP. But at some point a plan has to be made. No ...
I don't know man. We have no answer as to when it's going to end. When the police catch the thieves ? I own my house, do I sell it and move to an area where Vuma doesn't have a monopoly? It was off again last night.
The thing that I find a touch stranger was when the manager from CISP phoned...
All the tickets opened were related to each seperate outage. Hence the four. At this point the tickets are irrelevant. It seems we have a clearer picture of the issue and aren't sitting in the dark so to speak. If it's related to crime, I understand. As mentioned elsewhere here. Information is...
Thank you. That's literally what the Cool Ideas support guys and others on this forum have been saying. I'm not entitled to my connection ? What ? Because it's private others come first.