Recent content by Johan R

  1. J

    Cool Ideas Fibre ISP – Feedback Thread 5

    Good morning. Is anyone aware of OpenServe issues in the Roodepoort area? My connection went down about 20 minutes ago. Ticket number #COOL-20231230-1594213.
  2. J

    Cool Ideas Fibre ISP – Feedback Thread 5

    I haven’t. I just saw that there appears to be a large OpenServe outage as reported under the announcements on the Cool Ideas website. Should I log a ticket anyway?
  3. J

    Cool Ideas Fibre ISP – Feedback Thread 5

    Good evening. Any idea what’s happening with OpenServe. I’m in Roodepoort and the fibre has been down since about 10am.
  4. J

    iOS 16 Features by Model

    Thank you very much.
  5. J

    iOS 16 Features by Model

    Thank you very much.
  6. J

    iOS 16 Features by Model

    Good morning. Has anyone tested the FNB banking app on public beta 3? I’m itching to get the beta but can’t afford to lose app functionality.
  7. J

    Cool Ideas Fibre ISP – Feedback Thread 4

    I’m on Open Serve in Rand Park Ridge and also down.
  8. J

    DStv Explora Ultra 4k?

    Thank you!
  9. J

    DStv Explora Ultra 4k?

    Has there been a software update to address the HDR issue or is the decoder still forcing constant HDR?
  10. J

    Cool Ideas Fibre ISP – Feedback Thread 3

    @PBCool Thanks for your assistance today. I also want to say a big thank you to Alex Hlapa from the CI support team. He phoned me twice tonight and with his help most of the problem has been resolved. The speed is still slightly slow but I understand that OpenServe is working on that. Thanks...
  11. J

    Cool Ideas Fibre ISP – Feedback Thread 3

    Thanks @PBCool
  12. J

    Cool Ideas Fibre ISP – Feedback Thread 3

    My lack of connection for ticket number COOL-20200810-489840 unfortunately persists. I missed a call from support this morning and the second call was long after the time I said I'd be available.
  13. J

    Cool Ideas Fibre ISP – Feedback Thread 3

    Thanks @PBCool
  14. J

    Cool Ideas Fibre ISP – Feedback Thread 3

    My connection is now completely dead. Apparently a port reset is required. Ticket number COOL-20200810-489840.
  15. J

    Cool Ideas Fibre ISP – Feedback Thread 3

    :) Thank you very much.
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