Recent content by JolandiDR

  1. J

    What does prepaid mean?

    Amazing service from rain yet again. Fast and friendly. Problem resolved. Brandon is amazing!
  2. J

    What does prepaid mean?

    I just swapped from a 4G plan to a 5G one and now I'm getting this message under my plan details in the app. I don't understand what they mean by prepaid I'm I going to be charged per gig on a unlimited plan till this time period is over? This is a sim card I took out for someone else I don't...
  3. J

    New 5G router and sim no service

    I was pleasantly assisted :) thank you for the fast responses and all the help. Service was outstanding and went above and beyond for me. I'm am really happy with rain :) thanks Brandon :)
  4. J

    New 5G router and sim no service

    Good afternoon. I upgraded my 4g package to a 5g one. I received the 5G router and 4g sim (it said 4g on sim card) this morning. The delivery guy did the rica for me and about 30min later I received an sms saying it's active. I checked the app and there was now a new sim saying 5g home basic...
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