thanks for the feedback:
"Please note that this order was received on 14.06.2021. The client only moved in on 30.06.2021 and survey was done on 07.07.2021.
We are having a back log on orders and with the riots, installation bookings was placed on hold. Installations will only start again from...
@AfriNatic that is the same answer I have been given since friday, no one seems to or want to be able to get a straight answer from ttconnect.... I have just replied to the ticket on the clientzone, just thought maybe you could escalate to someone who knows what they are doing there but it...
@AfriNatic Can you please look into my ticket and escalate to someone senior in the fibre team , I have asked the consultant on 2 seperate occasions to escalate to management as TTConnect is giving you guys and me the runaround and not providing proper feedback regarding my installation. Ticket...
Ive confirmed with TTConnect that there is fibre available..... definitely going to go with a different ISP , lets see how bad the cancellation goes... seen so many bad google reviews based on cancellation/relocation similar to my situation.
Hi, yes was sent this screenshot by support ([email protected])
I contacted Afrihost via whatsapp and they confirmed fibre is avaliable so does Afrihost also have the wrong info?
Anyone @CoolIdeas can double check and clarify a coverage area issue?
So I am moving to a new address in Illiondale but cool ideas support is adamant there is no coverage yet on many different websites including cool ideas 34 Alpine Road Illiondale shows as available.
I have checked tt-connect...
No according to wikipedia RJ11 is wider than RJ9
Connector
Length
Width
Height
4P4C
7.7
6P4C
12.34
9.65
6.60
8P8C
21.46
11.68
8.30
https://en.wikipedia.org/wiki/Modular_connector