Recent content by JustinSerf

  1. J

    Changed Debit Amount

    Thanks, I will definitely do so
  2. J

    Changed Debit Amount

    Hi All So I carved out some time now while at work and called MTN to try and figure out what the story is. I was transferred twice and all 3 support people I spoke to all said to me the exact same thing. None of them have ever seen a case like mine and all sounded genuinely confused at what my...
  3. J

    Changed Debit Amount

    Ok thanks. If there's nothing specific I need to sort out/know before hand then I'll go to them as soon as I can Thanks for you help
  4. J

    Changed Debit Amount

    Sorry I should've clarified. I have not queried it with them yet. I haven't disputed something like this before, so I just wanted to know if there is anything I should know before going to them. For example: If there was any interest accrued because of the reduced payment, am I liable for it...
  5. J

    Changed Debit Amount

    Hi I signed up for a 36 month contract with MTN for an iPhone 13 Pro Max on the 14/09/2022. The initial debit amount/monthly contract amount was for R879 per month. I also started my first job a few months earlier so I checked that the debit order was going through properly and it was, the...
  6. J

    Cool Ideas Fibre ISP – Feedback Thread 5

    Yes in-game is also +- 20ms, so all fixed
  7. J

    Cool Ideas Fibre ISP – Feedback Thread 5

    Changing the MTU to 1400 and waiting for the changes to propagate fixed the issue, immediately able to ping the address and get 20ms ping to the server. Thanks!
  8. J

    Cool Ideas Fibre ISP – Feedback Thread 5

    It is strange that I'm not able to ping it, I've never had this issue before and I haven't change anything on my router recently, the information from Valve for there JNB server is below, possibly is a port issue although I should still be able to ping it like you can. |...
  9. J

    Cool Ideas Fibre ISP – Feedback Thread 5

    Apologies, I managed to find the correct IP address for the server located in JNB [155.133.238.178], I am unable to even ping this address directly, I will try to perform a stack trace as well
  10. J

    Cool Ideas Fibre ISP – Feedback Thread 5

    I'm not 100% certain that this is the IP of the dedicated server for SA [104.127.123.90], but it is a point of failure in some of the network calls when trying to connect in the game
  11. J

    Cool Ideas Fibre ISP – Feedback Thread 5

    I'm unable to obtain a trace. I can provide more detail though. The specific application is a game, CS2. There is a dedicated server in JHB and a relay server in CPT. For some reason the JHB dedicated route is not being found so the game is routing through London, it does show how ever that it...
  12. J

    Cool Ideas Fibre ISP – Feedback Thread 5

    Is there any maintenance happening Cape Town side with routing through to JHB? Most applications seem to be fine but I'm getting routing issues with CS2 since early morning, it seems to be missing the JHB relay and routing straight to EU.
  13. J

    Fibre Outage Burgundy Estate Cape Town

    This same issue is happening again today. Router and modem are fine. Is there maintenance with frogfoot or what’s happening? It’s very frustrating to not know what’s going on when you’ve spent money on fibre and backup power for your internet
  14. J

    Fibre Outage Burgundy Estate Cape Town

    Seems to be resolved
  15. J

    Fibre Outage Burgundy Estate Cape Town

    I’m experiencing internet outage in Burgundy Estate, Milnerton, Cape Town side with Coolideas/Frogfoot. Restarted router and modem with no success
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