Recent content by kabookiza

  1. kabookiza

    Webafrica Worst Fiber ISP for Mitchells Fiber

    I have waited since the 180820 for an installation which only occurred on Saturday with no connection , we both suffering a lot it seems.
  2. kabookiza

    Webafrica Worst Fiber ISP for Mitchells Fiber

    Line is installed since Sat , but red flashing light , restarted 20 times , checked config seems ONT doesn't register on the ISP side or something to that effect. Going to try call once again let games begin.
  3. kabookiza

    Webafrica Worst Fiber ISP for Mitchells Fiber

    @WebAfrica Helper Please advise on process to date , what has been done since creating this post and requesting help , so far the call center is still in the same space pending funds migration/clearance and Vuma is unaware of the order and or unable to assist.
  4. kabookiza

    Webafrica?

    https://mybroadband.co.za/forum/threads/webafrica-worst-fiber-isp-for-mitchells-fiber.1112085/ My current situation , called WA today was given Vuma's number told to call myself as they no longer know what to do here , Vuma said sorry can't help your ISP has to...
  5. kabookiza

    Webafrica Worst Fiber ISP for Mitchells Fiber

    Should I still attempt calling the support channel number for assistance ? Please advise as I have no new updates regarding this application for assistance, 11 days since creating the topic.
  6. kabookiza

    Webafrica Worst Fiber ISP for Mitchells Fiber

    These are my call logs as per portal , I seem to be missing about 20 but none the less they seemed to have closed them after doing nothing as well as marked them as low priority in some cases. Ticket from call session Closed 28-10-2020 12:15 PM Provisioning - Call Logs 28-10-2020 12:15 PM...
  7. kabookiza

    Webafrica Worst Fiber ISP for Mitchells Fiber

    Can I ask are you in Mitchells Plain as well or in somewhat of a more affluent area ?
  8. kabookiza

    Webafrica Worst Fiber ISP for Mitchells Fiber

    As of yet still nothing , my wife has had no feedback to date other than a primary contact from Cheslyn on the initial date of post , I asked for feedback yesterday in DM to WB Helper " Will follow up and ensure the account holder is updated asap" My wife was not contacted and received no...
  9. kabookiza

    Webafrica Worst Fiber ISP for Mitchells Fiber

    Any feedback ?
  10. kabookiza

    Webafrica Worst Fiber ISP for Mitchells Fiber

    I believe I posted this elsewhere but decided to post an offical thread, I understand now after reading through Webafrica's history on this forum , that I have indeed made the mistake of choosing the wrong ISP. My story is as follows and hopefully will assist others in making better choices...
  11. kabookiza

    Vuma Reach Fibre - Mitchell's Plain/Strandfontein

    Every call I've made to them on request to speak to a manager they say no manager available working remotely they need to msg them , I'm yet to get a call back or email from a person of authority. I understand they treat us all **** but jirre dude 3 months to get a installation cos some %&* made...
  12. kabookiza

    Vuma Reach Fibre - Mitchell's Plain/Strandfontein

    No idea if this is the correct spot , I have an application since the 18/08/20 , Webafrica billed me for the correct address but allocated the installation to the wrong house when sending to Vuma, I've spent 3 months trying to resolve this, the first month to get them to correct the address ...
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