Placed an order with Takealot @ 00:05 on Black Friday morning. Received an email before 08:00 that same day that my order was ready for collection at the Tygervalley pick up point.
What area are you in? From my understanding Santam does nearly all car claims on a "desktop" basis meaning an assessor hardly ever goes out physically to a panelshop / car. There thus should not really be a reason for 3/4 day delays.
More tham likely a regional issue. A friend in the Paarl part owns and runs a large panel ahop in Paarl and he's never complained about Santam not paying or their rates.
Repairing a 14 year old car with new parts? There's not many insurers that I know of where that would be 1st option. Would anyway quickly make the car "uneconomical" to repair.
Interesting that many Outsurance assessors have left to rather work for Santam. I know of at least 5 just in our area. Work environment, culture and way of doing things just completely different.
So my 100/25 fibre line has been running for about 10 days now. Overall I am satisfied, no downtime and Netflix and everything else loads quickly and does not buffer.
Various Speedtests over wifi via Mybroadband & Ookla apps has never achieved a result of over 60mbps, even if sitting 2 metres...
Bought an Ematic this week, works perfectly. Netflix & Google certification & ethernet port main reason. Interface looks very similar to that of my Samsung tv's and very easy to setup and use.
Just an FYI. 10 weeks after the installation team passed my house my fibre is active. Took a long long time but at least its done. Must say the service received from both Octotel & RSAweb was excellent. Installation into house went very smooth and was neatly done. Activation bit of a struggle...