Mine is still outstanding even after refreshing. They confirmed that they submitted the ROT. I asked what is the turnaround time and no answer provided yet.
The funds already show in Liberty account. Changed jobs in July 2025 and transferred in Oct 2025. I have the cell of the AF fund rep as we emailed often iro changes of staff at previous job. It certainly helped knowing the rep getting the transfer over the line.
The IRP5 from AlexForbes are loaded correctly with the correct sars codes. It's Liberty that is at fault. They need submit a ROT(Recognition Of Transfer)form that confirms they received the funds.
What else can be paid via FNB pay bills? Im on PC and need to spend R2500. My COCT bill is mostly under R1800 so dont want to over pay by R700 every month. I certainly need those points for L5.
You would think so but it still remains your problem. I have had issues like this before. Too many members used for medical credits and i had tax due since the Discovery certificate showed less. The problem came from changes in VIP payroll.