Hi @nahoR , in most instances where we find that the IP address the order is placed from does not match the address provided during the signup process, this is often questionable. Because of this we have external fraud prevention services that are used to limit our exposure to risk of, for...
Good morning @r00igev@@r, we do apologise for the inconvenience and frustration caused at the moment.
After taking a look on our side I see that your ticket was replied to by Jade earlier. Could I ask you to please have a look and reply on the ticket for us so that we can assist you with the...
@johanbosman @Awesum , apologies for the delay. There are multiple Linux servers affected. We are attempting to get each up and running as best possible.
I would just like to provide an update and let everyone know that affected services are now starting to return to normal. Thank you for all the patience shown so far as we continue to work to get all remaining affected services back up and running.
We are hoping to have services restored within 2 to 3 hours.
I apologise for the issues faced by yourself and your clients. This certainly was not intended :(
Our ticket system and phone lines are quite busy at the moment and we are replying to tickets as fast as possible. Please allow us...
Hi @Lagoon Otter, I do apologies for the inconvenience caused by the current outage we are facing. Unfortunately we have run into unforeseen issues that are affecting some shared services that were migrated however we are actively working to resolve this as fast as possible. Once these issues...
Thank you for giving our hosting a try and the kind words posted here @signals. It's always great to see users are happy with the service we provide. Hopefully you have found a long term home for your website. ;)
You are most welcome. Our co.za renewal fee is R91 per year and you are welcome to make use of any other provider for your hosting. We don't force you to make use of our hosting if you are just looking to register your domain with us.
@joker247 If you haven't already registered your co.za domain name you could perhaps do so with us quite cheaply at R61 if you would like. A discount will be applied to the registration during checkout. The same goes for anyone looking to register a co.za at the moment :)...
If ZADNA gets their way here many more people will be avoiding the .za name space which is going to hurt them. There is always .africa as a decent alternative though.
Hi @Charles Chananda, thank you for the interest in our WordPress hosting packages.
The High Performance packages are aimed at sites that require more resources possibly due to the website seeing higher visitor traffic or sites that make use of a high number of plugins. The High Performance...
Good morning all
I would like to extend a big thank you to all who participated in our beta WordPress server test. We are happy to say that this test has gone very well and unfortunately we will be ending the beta on the 1st February.
If anyone who took part in the beta would like to provide...