Recent content by LeighvdB

  1. LeighvdB

    I'm being robbed by Afrihost and don't know how to stop it - help!

    Thank you Afrigirl, I appreciate you helping me. I'm not pointing this out for your sake. It was a reply for the trolls who've latched onto the thread. I'm going to ignore then now and wait for your suggested resolve on how to be reimbursed. I also don't want to pay a cancellation fee as I...
  2. LeighvdB

    I'm being robbed by Afrihost and don't know how to stop it - help!

    NOBODY at Afrihost told me this. I cancelled on the 14th and yet I am still being billed and my line is STILL active as I type. This is their fault.
  3. LeighvdB

    I'm being robbed by Afrihost and don't know how to stop it - help!

    I love how NOBODY told me this despite me asking repeatedly. Either way, I cancelled it on the 14th of Feb and yet was billed for the month. This is incorrect and I'd like to be refunded as well as for the line to be cancelled. To date, it's still active and should never have been - at least not...
  4. LeighvdB

    I'm being robbed by Afrihost and don't know how to stop it - help!

    Thank you for sticking up for me. I'm not asking for anything crazy. I want my cancellation honoured. I don't know why this bothers her so much and hope she'll be shown fairness when she wants to exercise her rights in a situation similar to mine.
  5. LeighvdB

    I'm being robbed by Afrihost and don't know how to stop it - help!

    I was told installation would take 2 weeks. When 2 weeks passed with no fibre, I called to find out when it would be activated and was told this would only happen at the end of the month. What?! As a result of this, I cancelled, AS IS MY RIGHT, and flew to PE to stay with my parents (who have...
  6. LeighvdB

    I'm being robbed by Afrihost and don't know how to stop it - help!

    Yes please, I'd appreciate that. I didn't use it because I didn't even know it was functional. I ordered it on the 4th and cancelled it on the 14th after zero movement in it's progress and then only became aware it had been activated at the end of the month - which is bizarre because up until...
  7. LeighvdB

    I'm being robbed by Afrihost and don't know how to stop it - help!

    Yes. I moved in on the 1st of Feb and it was there. I haven't touched it since. I signed up on the 4th and then waited and waited and got no message saying that my line had been activated. I reached out via Whatsapp to see what was taking so long and they said it would only be activated on the...
  8. LeighvdB

    I'm being robbed by Afrihost and don't know how to stop it - help!

    This was here when I moved in. I haven’t touched it. I wasn’t notified of anything autoactivating. In fact, I got in touch with Afrihost via WhatsApp after requesting fibre to find out why it was taking so long to get an installation and eventually cancelled on the 14th of Feb.
  9. LeighvdB

    I'm being robbed by Afrihost and don't know how to stop it - help!

    HELP! I signed up for fibre with Afrihost at the start of February and waited forever for my line to be installed. Nothing happened and it was costing me the earth to hotspot from my phone so I CANCELLED the fibre order on the 14th of Feb thinking that was the end of it. Now, come end of Feb...
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