Recent content by LevanM

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    Cool Ideas Fibre ISP – Feedback Thread 2

    Midrand is crazy slow. MFN.
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    Cool Ideas Fibre ISP - Feedback

    Yes.
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    Cool Ideas Fibre ISP - Feedback

    They do not own Afrihost who seems to be working just fine in my complex.
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    Cool Ideas Fibre ISP - Feedback

    @PBCool ?
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    Cool Ideas Fibre ISP - Feedback

    I also came up around that time after rebooting the ONT. But I am not working at the right line speed. Its running slow.
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    Cool Ideas Fibre ISP - Feedback

    So then its Cool Ideas with an issue on MFN in some areas? Others in my complex with MFN on other ISPs work fine also! @PBCool any ideas?
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    Cool Ideas Fibre ISP - Feedback

    @PBCool my line went down around 23:00 last night. I rebooted my router a couple of times but there was no improvement. This morning I get up and its still down. Logs showed ppp12 error's in addition the the NAS error following it. I rebooted the ONT and I am now online but under 10Mb on a...
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    Cool Ideas Fibre ISP - Feedback

    @PBCool
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    Cool Ideas Fibre ISP - Feedback

    Drop does not seem to be on my router or the ONT as the logs don't show the Nics going down. So I assume the fibre is dropping on MFN then? Does your logs show what goes down? I am not 100% sure why it gives me a NAS error. I know in the past it was the line issue not allowing my speed...
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    Cool Ideas Fibre ISP - Feedback

    @PBCool I have enabled logging and found that the NAS connection is dropping. The eth1 ETC do not drop and all is fine until this error comes up. I rebooted the router and I am now back online but looked over the 14 Hours that the router was up and see this error comes up during the day which...
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    Cool Ideas Fibre ISP - Feedback

    @PBCool i was informed that it’s been logged and my speed tests was sent to MFN. I’m not sure how that will help? Also 2 tickets logged with them? I am not sure if the technicians are not reading the ticket history and just doing their own thing? Also, my line went up and down today and at...
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    Cool Ideas Fibre ISP - Feedback

    Thanks.
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    Cool Ideas Fibre ISP - Feedback

    It does seem like a MFN issue. I origonally had a 10Mb line and when upgrading; apparently it was not syncing on the MFN side but CISP side was fine. CISP say they need the provider to limit the speed and thier accounts are open. I did not have this issue with Openserve and assumed MFN was of...
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    Cool Ideas Fibre ISP - Feedback

    I am using an Asus. This issue is present when connecting to the CPE/ONT directly also which is why I do not think its a router issue. Also the fact that the router worked fine with the previous Fibre link.
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    Cool Ideas Fibre ISP - Feedback

    @PBCool the Support team asked me to do a speedtest again last night. I do not understand why I have to keep doing this? They also said I must do it over cable and not WiFi which I did. Still did not understand why they did not read the complet ticket? Doing a speedtest over and over again...
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