Recent content by LunchBar75

  1. LunchBar75

    Cybersmart / Lightspeed National Outage

    They are getting ARP requests from those devices via those VLANs Basically those devices all share a layer 2 network edit: also want to point out the delicious irony in this advert right on their notices page
  2. LunchBar75

    Cybersmart / Lightspeed National Outage

    I've sent them my notice today. I'm just going to bite the bullet if I really have to. I cannot be down this long, it's already costing me way too much in mobile data. And I suspect CS issues are only going to get worse, because whatever fix they put in place now is going to be very temporary.
  3. LunchBar75

    Cybersmart / Lightspeed National Outage

    You've inspired me to do the same. Just sent through my order lol. Highly recommend everyone else jump ship elsewhere too, if you can. I feel sorry for those with complexes or buildings who don't have any choice..
  4. LunchBar75

    Cybersmart / Lightspeed National Outage

    Seems like only people directly on their infrastructure are getting fixed/are fixed right now. Meanwhile, slop apology from their management team on Twitter. Funny that they say they're committed to getting things working quickly as possible, but things only start to get fixed during business...
  5. LunchBar75

    Cybersmart / Lightspeed National Outage

    The real shame of it is, I bet their actual engineers will get the brunt of the blame for this outage. But to me this is an executive problem, there is no ways their executive team or owners didn't know this could happen. Probably giving themselves fat bonuses instead of investing in critical...
  6. LunchBar75

    Cybersmart / Lightspeed National Outage

    Layer 2 still being up and "Legacy Hardware" - sounds like they had a really old router propping up their network and it's not working anymore. What they are neglecting to mention is that they weren't really prepared for this at all - which is just really amateur stuff.
  7. LunchBar75

    Cybersmart / Lightspeed National Outage

    With their recent new investors and the decrease in support quality, can't help but feel like they "sold out". I mean clearly they are trying to cut costs by gutting their customer support - what else have they tried to cut costs on?
  8. LunchBar75

    Cybersmart / Lightspeed National Outage

    The WhatsApp line said core switch. Pretty sure they just don't have a replacement in any metro, if it's a core device it would either be at Teraco or at their offices probably. Either way it would have been resolved yesterday. So either they still don't know what the issue is, or they know...
  9. LunchBar75

    Cybersmart / Lightspeed National Outage

    Called it. I bet you they cheaped out and didn't keep stock of whatever is broken: Otherwise this would have been fixed by now. What other reason would there be for this to take so long? Any professional ISP would have just swapped out the affected kit if it had this level of impact, the fact...
  10. LunchBar75

    Cybersmart / Lightspeed National Outage

    Seems to me they probably lost a key piece of kit somewhere and they had no redundancy or any real contingency plan in the event of a failure. If they did, the ETR wouldn't keep growing like their prices. I really don't want to move but when they have issues like these it makes me feel like...
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