My point as well. So if they can say that if you use the free installation option, you cannot cancel for 12 months otherwise pay back the installation fee, then why can't they be that transparent about their fee increases as well. Just inform clients before signing up that with no fixed term...
In my opinion, consumers would want a month to month, to confirm the service they are receiving and the best price. So if I, as a consumer, am guaranteed of good service and a good price for 12 months, I would not have a problem signing up for a contract. Why not then make that option...
Good Morning, I have exactly the same problem I also signed up for the R559 deal and my first invoice I have received was for R649.00 That is a jump of R90.00. When I spoke to consultant, they told me that a mail was sent out. But I don't feel it is fair. There should be a lock when you sign...