“Where did Capitec touch my son-in-law? Ah yes—somewhere between his constitutional rights & his financial dignity. They were perfectly happy to accept his investment, but when it came time to honor the payout, the institution suddenly developed a flair for fiction: delays, deflections, and a...
If by “LLM” you mean a tool trained to cut through corporate gaslighting & help consumers hold institutions accountable—then yes, proudly. Yes—an LLM helped me. Because unlike drive-by commenters, it doesn’t confuse strategic advocacy with “waffle.”
But let’s be clear: dismissing a serious...
If you think consumer advocacy doesn’t belong here, you’ve misunderstood the purpose of public forums entirely. MyBroadband isn’t a support desk—it’s a platform for exposing systemic failures, sharing evidence, and protecting others from the same negligence.
“Who cares?” is precisely the...
I’m posting this publicly because Capitec Bank has failed to respond to multiple urgent escalations across every channel—social media, direct contact, and formal complaints. For more than 3 years now, my son-in-law has been fighting to get his investment paid out, and is no further than he was...