@RedViking Yeah , There is probably going to be an in-between switching ISP's where I don't have internet for a bit again which I was worried about a week into this fault when I first looked at the procedure to switch ISP, now 2 and a half weeks in, seems best to bite the bullet. When I first...
Hey, sorry guys I frequent too many other forums'. I need to get used to checking South Africas main forumn.
The reply from Axxxess was
Thank you for your email.
We do not pass credit for slow speed and downtime.
All services sold by Axxess are provided...
How is it legal that a company can charge me full price but have not provided internet for half the time. This is theft.
There support seem to be messing me around as well. What incentive do any of these company's have to actually fix problem if they can just get away with stealing.
Is it legal...
@Captain Axxess Why does my fiber cut out every few months leaving me with nothing for a few days, and why do I never get an explanation from Axxess what the issue was. Really messes with my emotions which also ends up affecting my health.
Yeah access fiber has been terrible for me aswell,
I have had far more consistent service with Telkom LTE the previous two years, Have to wait for long periods of time to get an answer at there call centre, they don't reply to tickets on there site anymore.
And after all that they don't fix it...