Recent content by maessof

  1. maessof

    Vumatel network quality complaints in Johannesburg

    Same here, my fiber line has been up for only one day this week . This is kelvin Marlboro side.
  2. maessof

    What is going on with Cool Ideas

    @PBCool
  3. maessof

    What is going on with Cool Ideas

    I'v been with cool ideas for like a month, already have no internet. There call center cant hear me and they havent been responding to my multiple mails, i switched to them because axxess was not managing my internet, took two months to get it fixed, and seems cool ideas is just as terrible.
  4. maessof

    Top ISP in South Africa at the start of 2022

    Yeah Axxess is 4th on the list yet they over and over again mess up my internet. Don't go with Afrihost in 5th either as they own Axxess. I'm sitting here with no internet for a week and a half, less than a year ago they messed up my internet and took 3 weeks to fix. They never refunded me even...
  5. maessof

    Sadv / Vumatel for the win

    Consider yourself lucky, I have not had internet for two weeks now. Edit: Did not have for 3 weeks (Axxess/Vumatel). Its gone again now for 1.5 weeks so far.
  6. maessof

    Reliable ISP, Century City, Cape Town.

    Don't go anywhere near Axxess, I haven't had internet for two weeks, but am still paying. Afrihost owns axxess so I wouldn't go with them either. (Ultimately same company) Edit: Only restored after 3 weeks. Less than a year later, I have another cut, no internet for a whole week.
  7. maessof

    Website to track bad service delivery? Axxess sadv fiber no internet for two weeks

    @RedViking Yeah , There is probably going to be an in-between switching ISP's where I don't have internet for a bit again which I was worried about a week into this fault when I first looked at the procedure to switch ISP, now 2 and a half weeks in, seems best to bite the bullet. When I first...
  8. maessof

    Website to track bad service delivery? Axxess sadv fiber no internet for two weeks

    Hey, sorry guys I frequent too many other forums'. I need to get used to checking South Africas main forumn. The reply from Axxxess was @RedViking "" 2021-05-28 11:55:50 Hi Thank you for your email. We do not pass credit for slow speed and downtime. All services sold by Axxess are provided...
  9. maessof

    Website to track bad service delivery? Axxess sadv fiber no internet for two weeks

    Haha yeah, doesn't seem to be good enough.
  10. maessof

    Website to track bad service delivery? Axxess sadv fiber no internet for two weeks

    We need to Thanks, yeah , one time I ended up skipping the middleman calling sadv directly and fixed a week long internet cut in 5 minutes. Yeah they don't do refunds.
  11. maessof

    Website to track bad service delivery? Axxess sadv fiber no internet for two weeks

    How is it legal that a company can charge me full price but have not provided internet for half the time. This is theft. There support seem to be messing me around as well. What incentive do any of these company's have to actually fix problem if they can just get away with stealing. Is it legal...
  12. maessof

    Takealot's dominance is good news for lower prices, for now

    They also will not let you cancel orders , even if you try to cancel the order 1 minute after ordering. Such an unnecessary hassle.
  13. maessof

    Axxess fixed LTE (Telkom)

    @Captain Axxess Why does my fiber cut out every few months leaving me with nothing for a few days, and why do I never get an explanation from Axxess what the issue was. Really messes with my emotions which also ends up affecting my health.
  14. maessof

    Axxess&Afrihost New MTN Fixed LTE - Huawei b315

    Such a scam and such poor service. I'm trying to figure out a better ISP right now.
  15. maessof

    Switching to Axxess Fiber is the worst choice we made .

    Yeah access fiber has been terrible for me aswell, I have had far more consistent service with Telkom LTE the previous two years, Have to wait for long periods of time to get an answer at there call centre, they don't reply to tickets on there site anymore. And after all that they don't fix it...
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