Recent content by Manbjorngris

  1. M

    Cool Ideas Fibre ISP - Feedback

    Yep it read as follows: Thank you for your application! One of our friendly connect experts will be in touch to assist you with any signup queries between 8am and 5pm weekdays. If you have an urgent query, please email our support desk at [email protected] As well as this one...
  2. M

    Cool Ideas Fibre ISP - Feedback

    Thanks PBCool, it must have been a slip from the sales dept which is understandable that I most likely was the exceptional 0.01% out of a 99% success rate but I would still very strongly recommend that you put it in writing that even though you apply for a package with CI the client needs to...
  3. M

    Cool Ideas Fibre ISP - Feedback

    Nope, I also assumed the error was on my side but I had no idea or indication that I had to manually do it myself. This was the mail I received: Hi Manbjorngris, Thank you for your reply and for choosing us! :-) Please note that once we receive your application form, we will...
  4. M

    Cool Ideas Fibre ISP - Feedback

    PBCool, why doesn't Cool Ideas arrange for fibre installation with suppliers while the other ISP's do? I lost four weeks simply because I made a four week follow up on if they're making progress only to find out Cool Ideas never bothered to tell me I had to register with Frogfoot myself...
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