Recent content by MattK1111

  1. M

    Pathetic Service

    I'm over joyed that you a proud customer for 11 years. I do not have a problem with the service and too am a loyal customer of Afrihost. My frustration is directed at the staff and their lack of knowledge and intuitively. When you walk into a bank, you are flooded with information without...
  2. M

    Pathetic Service

    Thank you so much AfriNatic...I haven't received any email though and nothing in my junk folder either. Please resend
  3. M

    Pathetic Service

    @deweyzeph- if YOUR staff was trained by adequately and advised me when I called in to activate the new line and what the process was to cancel etc, I would not be in the situation I currently find myself. I was not advised that I as the client need to cancel the line / subs at my old residence...
  4. M

    Pathetic Service

    I moved house and requested for my fibre line be moved to my new address and the old address be cancelled. When checking my bank statement I noted that I was debited 2 amounts in August 20 and a double billing was deducted 1/9/20. Prior to the double billing being deducted from my bank account I...
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