One of my two OS lines in CT Southern Suburbs still hasn't come up yet. Both PON and Auth lights are off on the Nokia ONT. I have restarted the ONT and I observed the same behaviour.
@CoolEscalator is it possible to see what is going on with #COOL-20260217-2601666 please? The line is active - the Openserve test account @PBCool sent to me has worked up until this morning.
Openserve was scheduled to be here between 8-10 this morning, needless to say they haven't arrived yet.
Is it possible to get a test Openserve account please? A technician is scheduled to come on Monday morning but it looks like my line is already active.
#COOL-20260217-2601666
We are renting a place for a 5 months starting 1 March while we are busy renovating our house. I know that the current tenant at the rental has an Octotel line and package through RSAWEB. What is the process in terms of getting ourselves connected once we move in? Should we put in an application...
@CoolEscalator can you please confirm that any speed downgrade instructions created before the 20th of the month are only applied at the start of the next month?