Still nothing. phoned on Friday... and apparently the refund comment days before was bullshit. its apparently been escalated to management but no updates past that. So we wait again. :mad:
Looks like they have finally processed a refund... just off the call now and they said 24/48 hours. only took a month
will post back if I actually get the refund
:mad:
I purchase a R1000 voucher through discovery with my miles, when i called the banker told me they discontinuing the vouchers but because i could still purchase it through the app means there are still vouchers available... which I'm assuming was not the case.
ive been fighting for the last 2 weeks about the same issue.. at this point i dgaf about the voucher i want my points back. but they said last time i spoke to them 7 working days to investigate which is up tomorrow... so will be on the phone tomorrow to shout again...