Recent content by Mercs

  1. M

    Cool Ideas Fibre ISP – Feedback Thread 4

    Yes I went out and bought a brand new network cable. Plus Coolideas even sent me a new router and still the issue persisted and the C5 is the new router. Dont worry guys I have cancelled with you as I am tired of the back and forth arguements.
  2. M

    Cool Ideas Fibre ISP – Feedback Thread 4

    They tried to blame my other router but then showed them results of both routers then only ONT connection and still no one undertood
  3. M

    Cool Ideas Fibre ISP – Feedback Thread 4

    Yes its tests on both im trying to show them there is an issue and no one seems to understand
  4. M

    Cool Ideas Fibre ISP – Feedback Thread 4

    They sent me a brand new router had the same problem. Ran only through ONT same issue
  5. M

    Cool Ideas Fibre ISP – Feedback Thread 4

    I must say I am bitterly disappointed in Coolideas. I have sent multiple screenshots from the 14th of December of my issue that I am experiencing and guess what.... Neither Vumatel or Coolideas have fixed it all they doing is passing blame. I feel as a customer I have not been treated fairly...
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