Recent content by MetalBasher

  1. M

    Vodacom billing shock from Google Play Store

    Just found this.......
  2. M

    Vodacom billing shock from Google Play Store

    Are you sure about that? Because vodacom billing shows up on the google play website.
  3. M

    Vodacom billing shock from Google Play Store

    We are pretty sure his Google account was compromised. Obviously got his username password from a PWNED list. AS I KEEP SAYING.....Vodacom was supposed to deactivate in January. They have just confirmed with me that they are passing a credit for the full amount. So in the end they did the right...
  4. M

    Vodacom billing shock from Google Play Store

    The point here is that when I requested that they deactivate they did not, leading to a massive bill. When my employee requested they deactivate they did.
  5. M

    Vodacom billing shock from Google Play Store

    vodacom seemed happy to do it, completely contradicting previous statements.
  6. M

    Vodacom billing shock from Google Play Store

    The employee is not responsible for company accounts. On Jan 14th we deactivated all carrier billing / vodacom billing on Google play store. I have not just being dealing customer care. I have also been in contact with the CEO and the KZN head office. This afternoon I have given contradictory...
  7. M

    Vodacom billing shock from Google Play Store

    As a followup..... I have a reference number EC-1RCC-3NEOC6 which was logged on the 14th January 2019 to deactivate carrier billing on my company account. The request was not complied with. We were then told the onus was on the cell phone user to deactivate the service. The employee in question...
  8. M

    Vodacom billing shock from Google Play Store

    So it seems I asked Vodacom to deactivate the service on the 14th January 2019. Ref :EC-1RSI-28IEA8. Nothing was done and my Book keeper thought the account seemed in line with other cell phone accounts the company has. I know that this seems silly that I did not notice this, but it slipped...
  9. M

    Vodacom billing shock from Google Play Store

    If a kid got hold of one of your company cell phones would you not be grateful if you were protected by a limit on purchases. Do you have a limit on your credit card, on ATM withdrawals? According to your logic limits are unnecessary. what if your credit card is stolen and suddenly you are...
  10. M

    Vodacom billing shock from Google Play Store

    That I don't know. I have only just found out about carrier billing on the Google play store. I was blissfully ignorant until the 48K shock.
  11. M

    Vodacom billing shock from Google Play Store

    I get good deals because I have a business contract. They would not get the same. My drivers would probably not qualify for contracts. Vodacom should patch the security hole.
  12. M

    Vodacom billing shock from Google Play Store

    Thanks very much.
  13. M

    Vodacom billing shock from Google Play Store

    My point is that by allowing carrier billing on any contract cell phone, Vodacom is exposing subscribers to risk beyond their control. I would have to cancel all my vodacom contracts in order protect myself from having a recurrence of this.
  14. M

    Vodacom billing shock from Google Play Store

    That may be so, but do you think it is reasonable that vodacom makes it possible on a business account. that means that anyone of 12 employees with phones could do the same. And I'm responsible.
  15. M

    Vodacom billing shock from Google Play Store

    Apparently buying rocks or jewels in a game.
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