Since I placed my notice the service levels, the little that was there, just evaporated.
My fibre service is completely down, unable to pass any traffic and support just sits there.
LOLZ, guess my issues werent too severe ...
But its now hyper-kak, so kak u can't call it kak, cause kak would mean there is something. There is nothing now.
Their support used to be good, but now, especially in the last 3 years, it has worsened massively.
Now, their support cant even fix a lease and giving you responses that frankly, you should not even post to a user that has done all of the tests upfront. They just working from a script and tick...
I have been having this exact issue for almost 2 months and they have not been able to do anything. their troubleshooting is way below what you would expect. I cloned a old mac address from a dead router and that's how I got my connectivity working.
rest assured, my cancellation is in after 10...
LOL
No service again this morning, was cut off 3 times last night, and this crap has been ongoing for weeks.
I have just submitted my cancellation for this non working whatever u wanna call this that's not internet but wants to be called internet.
STAY AWAY FROM THEM AVOID DISAPPOINTMENT AND...
I have had difficulties to get a IP assigned that is accessible from outside (type of work that I do requires it) and I have had a real poor experience with Afrihost regarding it.
On a Saturday night, i loose connectivity and then, I managed to get it sorted, as Afrihost while I was waiting for...