You see.. THIS pisses me off beyond anything. I am on 5G Premium with full signal, paying R1000/month, and you are getting better speeds than me on 4G! I average between 15mbps-25mbps down. Bad days nothing over 3mbps and it has NEVER gone over 30mbps.
So.. I would hardly call 5G a 'luxury'...
@rain_mobile how about YOU drop ME a DM. This seems to be your only response to any queries on here. I've been trying to get hold of any form of support and I've logged tickets to no avail. So please, get in touch. We need to talk.
Hey,
So I've logged two tickets with them. Firstly, how do they actually get back to you? Do they text you or is it on the site?
Then, what do you mean by you had to 'do the config again'? I've reset my device but I'm not sure what I need to config? I've tried playing around with antenna...
Thank you for a wonderfully detailed response
My speeds literally seem to be capped at around 30mb/s down so I'm still wondering whether I would still get that if I downgraded or if it would then be 'capped' to like 3mb/s doesn't make sense to pay the premium price if I'm getting the speed that...
Good day everyone,
I have had my Rain service for about a week now. I am on the Premium package which boasts average speeds of 300mbps.
When I do the Rain optimization test on their website, it tells me my download speed is 350mbps BUT when I do any other speed test online, my speed is always...