I basically also have an issue with this bank. Its the second time I'm receiving refunds and the funds don't turn up in my account. I was refunded on the 13th the company said after 10 days money will be in your account.... guess what nothing.... phoned and phoned these idiots at tyme bank...
Can anybody please tell me after you forward them your documents, how long does it take for them to respond to you? Ive completed application and assessment. This wait is killing me