Recent content by Mind the Speed

  1. Mind the Speed

    Moving to Ealing Court / Parklands CPT need an ISP for a 100/100 line

    Hi @DJtal, We understand that getting connected in a new area is important, and we're here to help! Mind the Speed can assist you with setting up a fibre connection at your new location. To explore our fibre packages and check which providers are available in your area, please visit our...
  2. Mind the Speed

    Mind The Speed Support

    Dear Valued Customers, This is to inform you that the network outage we are currently experiencing is still ongoing. Our technical teams are working diligently to fully resolve the issue and restore all services as quickly as possible. We are pleased to report that some links are being...
  3. Mind the Speed

    Mind The Speed Support

    Hi @Tech_ We are aware of an issue currently affecting network links. Our core network engineers are investigating a potential datacenter issue, which appears to be the cause of this disruption. We sincerely apologize for any inconvenience this may cause. We are working diligently to resolve...
  4. Mind the Speed

    Signing up for Openserve fibre

    Hi @veniqe , To explore your options with Mind the Speed, we recommend contacting our sales team. You can reach them via email at [email protected] or by phone at 086 999 0161. They will be happy to discuss available plans and packages with you. If fibre service is not yet available in...
  5. Mind the Speed

    Mind The Speed Support

    Hi Siege943 Thank you for considering MTS. We understand how important low latency is for your gaming experience. We have run two traceroute tests, one from our Johannesburg router and one from our Cape Town router to the destination (37.244.28.102). Here are the results: JHB router CPT...
  6. Mind the Speed

    Recomend and ISP on Frogfoot network

    Hi @wimmelman Based on the features you’re looking for, I think we could be a great fit for your needs. Here’s why: Flexibility with Hardware: We allow you to choose your own router, and we’ll even cover the delivery costs, ensuring your setup works seamlessly with the fibre service. Static...
  7. Mind the Speed

    Any BF fibre specials?

    Hi @shadow_man Hope you are well, We are having BF specials for all our packages on all our Fibre providers. You can visit our website or email our sales team to get further information [email protected] www.mindthespeed.co.za
  8. Mind the Speed

    Mind the Speed Business Fibre

    We recommend contacting our sales department for further assistance regarding the costs. You can reach them via email at [email protected] or by phone at 086 999 0161 Alternatively, you can send us a private message with your details, and we will be happy to forward it to our sales team...
  9. Mind the Speed

    Mind the Speed Business Fibre

    @William1102 We're glad to hear you're considering MTS for your business fibre. The free installation offer is definitely one of the key benefits we offer, and we understand how much that can help with the build cost, especially when fibre needs to be trenched to your premises. As for the...
  10. Mind the Speed

    Anyone else down on MTS

    Hi @rh1, Hope you are well, We did find that your account was offline due to being blocked as per your message on the Mind The Speed Support thread.
  11. Mind the Speed

    Mind The Speed Support

    Correct the Google issue is still on going. We are still working to get the issue resolved. We will be providing updates on our status page for all clients to see. Mind The Speed Status Page
  12. Mind the Speed

    Mind The Speed Support

    Hi @rh1 Hope you are well, Our billing system does run automatically when blocking accounts unpaid by the 10th of each month. If the payment was done via your customer portal the account would have unblocked your as soon as payment have been successfully. If you paid via EFT please make sure...
  13. Mind the Speed

    Mind The Speed Support

    Hi @rh1 We are currently experiencing an outage on our bilateral peering with Google. This issue has been escalated to Google for immediate investigation. As a result of this outage, we're observing a significant increase in traffic on our international paths. This is due to a large portion...
  14. Mind the Speed

    Any new ISP suggestions ?

    Hi @Invert0 We reaching out to introduce our company as a potential Internet Service Provider (ISP) that can meet your connectivity needs. We pride ourselves on offering a range of services designed to enhance your online experience, including: -High-Speed Internet: Our robust infrastructure...
  15. Mind the Speed

    New fiber connection

    Correct this is the only possible way of getting a fibre connection with the current situation
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