Good morning PB,
I've re-opened my support ticket as the same issue has represented itself this morning.
Connecting to my WiFi opens a dialog which says my usename is not valid at MWEB. I am not an MWEB customer.
So it appears the VLAN setting is misconfigured at my fibre provider (Frogfoot)...
Hi PBCool, just received a call fro Ithumeleng who investigated and resolved the issue.
Ithumeleng was very professional and helpful in explaining to me what the issue was, which I am grateful for.
Apparently my particular issue was because the VLAN setting at Frogfoot was misconfigured and...
@PBCool I'm tagging myself in here because I've had the same problem:
No internet connection (fibre line is 100%)
It's been 3 days and multiple calls to the call centre go unanswered, and I've had no response to my ticket.
#COOL-20200329-404253
As a result of this experience, I'm going to...