Recent content by miyax

  1. M

    No Service

    Good morning PB, I've re-opened my support ticket as the same issue has represented itself this morning. Connecting to my WiFi opens a dialog which says my usename is not valid at MWEB. I am not an MWEB customer. So it appears the VLAN setting is misconfigured at my fibre provider (Frogfoot)...
  2. M

    No Service

    Hi PBCool, just received a call fro Ithumeleng who investigated and resolved the issue. Ithumeleng was very professional and helpful in explaining to me what the issue was, which I am grateful for. Apparently my particular issue was because the VLAN setting at Frogfoot was misconfigured and...
  3. M

    No Service

    Certainly, will appreciate that.
  4. M

    No Service

    @PBCool I'm tagging myself in here because I've had the same problem: No internet connection (fibre line is 100%) It's been 3 days and multiple calls to the call centre go unanswered, and I've had no response to my ticket. #COOL-20200329-404253 As a result of this experience, I'm going to...
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