Recent content by Mweb Support

  1. Mweb Support

    Mweb responds to customer service complaints

    Thank you for your DM. Our team will respond with further assistance shortly.
  2. Mweb Support

    Mweb responds to customer service complaints

    @GhostShow - Hello, and thank you for your follow-up, we see how concerning this situation is, especially when it involves historical emails that are important to you. Based on the feedback you’ve received, if the data resided on a legacy or temporary migration server that has since been...
  3. Mweb Support

    Mweb responds to customer service complaints

    Good afternoon, If you’re open to it, we would really appreciate the opportunity to address your concerns and assist further. Please feel free to send us a DM with your profile and query details. Our team will review your account thoroughly, investigate the matter, and work to assist you as...
  4. Mweb Support

    Mweb responds to customer service complaints

    @GhostShow Hello there, Thank you for reaching out. We get how important it is to have this resolved smoothly, and we’re here to assist. Please share your registered email address along with your query details via direct message. Once received, our team will securely verify your profile and...
  5. Mweb Support

    Webafrica and Mweb focusing on customer experience in 2026

    Good morning @chrisc Thank you for taking the time to share this, we acknowledge how disruptive this has become, especially when it is affecting important communication like with your attorney. That’s really not the experience we want associated with Mweb services at all. From what you’ve...
  6. Mweb Support

    Mweb responds to customer service complaints

    Hi everyone, Thank you for your messages and for bringing your experiences to our attention. We completely understand how frustrating it can be when support doesn’t meet your expectations, and we truly appreciate your patience. We want to let you know that Mweb is back online on MyBroadband...
See more
Back
Top
Sign up to the MyBroadband newsletter
X