Recent content by MWEBHelp

  1. MWEBHelp

    Mweb Fibre connection

    Good day Please accept my apologies for the delay in response. Our records indicate that you have been in contact with one of our consultants and that your query has been addressed. Regards Mweb www.mweb.co.za
  2. MWEBHelp

    MWEB quality of service

    Good day, our engineers are investigating and I apologise for any inconvenience caused.
  3. MWEBHelp

    MWEB 10mbps line free upgrade

    Good day, pm me your MWEB details please.
  4. MWEBHelp

    MWEB quality of service

    Good day, apologies for not getting to this thread sooner. If you still require assistance then PM me your MWEB details and let me know and I will do my best to assist.
  5. MWEBHelp

    Mweb fibre issues watching twitch streams.

    Good day BlaineKapp, send me a private message with your MWEB details please.
  6. MWEBHelp

    Moving mweb fibre line

    Good day, for assistance with this you can email [email protected].
  7. MWEBHelp

    MWEB Automatically Upgrading From 10Mbps To 25 Mbps

    Good day The current changes are the result of a notice received by Openserve. Mweb has held back the impact of these changes wherever possible. Openserve will migrate all customers to higher speeds.
  8. MWEBHelp

    MWEB Cancellation Process ridiculous

    Good day Please PM me your MWEB account details in order for me to assist you with your query, thanks.
  9. MWEBHelp

    How long does it take for fibre to be activated?

    Good Morning Defiler Sure you are welcome to inbox me your MWEB details and I will have this investigated
  10. MWEBHelp

    How long does it take for fibre to be activated?

    Good Afternoon Defiler The complete order take 14 working days that includes ordering the service and getting the provider to install and then sending of the router and then activating the service. MWEB usually sends you the details at the last step which is once you receive the router if that...
  11. MWEBHelp

    How to cancel Mweb?

    Good morning, send me a private message with your MWEB details and I will then log this to our cancellations team to contact you.
  12. MWEBHelp

    Trying to get feedback on fibre installation

    If you require assistance in future feel free to send me a PM.
  13. MWEBHelp

    Trying to get feedback on fibre installation

    Hi, apologies for any inconvenience caused. Our call centre is receiving a high number of calls. Send me a PM with your MWEB details so I can have a look into this for you.
  14. MWEBHelp

    MWEB cuts fibre prices on Openserve

    Yes you can change from capped to uncapped.
  15. MWEBHelp

    MWEB cuts fibre prices on Openserve

    Hi, it is for data and line.
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