MyVoltage is a proud member of the Electricity Reseller Association South Africa (ERASA)
Did you know that MyVoltage is a proud member of the Electricity Reseller Association South Africa (ERASA)? ERASA is a formal communication, lobby, and advocacy network for Utility Services Resellers. And...
Hello Amanda,
We appreciate your feedback.
It appears that you had one unfavorable experience with our customer care, but we want to reassure you that this isn't representative of our usual service.
Let's clarify a few points:
The Visa payment platform you mentioned isn't our platform; it's...
Dear Margi,
Kindly avoid making baseless accusations, particularly if you lack accurate information about the matter at hand.
Our software is incapable of altering your readings, and it would be ethically wrong to do so. We encourage you to reach out to us so that we can provide a...
Good morning Cactus,
You mentioned vendor fees, and indeed, some companies impose exorbitant charges when purchasing vouchers to top up your prepaid meter.
However, at MyVoltage, we offer two payment options with 0% convenience fees. This means that what you pay is what you get. Our third...