I am on the 2 year contract. So I can't get out of it. That's the issue.. How can they change my package when I'm on a contract. I entered into the contract last year October.. So it's been a year. I think they want ppl to upgrade.. Thats the catch. I knew it was too good to be true when they...
I went to the Telkom store.. Which proved to be useless coz they don't know what's going on.. Apparently I am the only person who has complained about the decrease in FUP.
I called the call centre again.. They said 'some people are being migrated from 4mb to 10mb depending on their area and...
Totally agree. However if the home unlimited 4mb package is discontinued.. Why is it still being advertised till now.
Is there anything we can do about it? I think they are slowly migrating all the 4mb packages to the 10mb lite.
The funny thing is.. I was never close to my FUP. Telkom...
I called the call centre and they have advised that the reason why it reflected as 4-10mb on the portal was because it was 'migrating from March to now' apparently the package is correct and that is what it is called now.
The FUP used to be on the Telkom site previously. Now I cant seem to find it. The only one I can find is the Home Lite Uncapped which is as per what Tetraplex posted
Hi
Can someone please assist me
I had taken a telkom home unlimited 4mb fibre package in October last year.. This is inclusive of my land-line rental.
Earlier this year Telkom discontinued the 4mb, fibre line and increased my subscription minimally and 'upgraded' me to a new package. When I...