Recent content by neilgov

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    Terrible support on Afrihost hosting

    Still no resolution with Afrihost; the website is still going MIA every few hours. Support asked me to make some changes, which I did, and it's still down every few hours. I think it's time to move. Being in the industry myself and having some sympathy because things do go wrong in IT, I...
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    Terrible support on Afrihost hosting

    So I got a call back and the agent defaulted right back to "but yourDNS is with Cloudflare........" I've been hearing since Sunday and was unable to give me any further help but to apologise and tell me it's been worked on by the hosting team. It's now 14 hours since the ticket was logged, with...
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    Terrible support on Afrihost hosting

    Thanks for the reply, the ticket number is JWX-372-42589 its over 12 hours now and still no one has got back to me, asked for a call back and spoke to someone at 10pm last who promised to get back to me, nada.. I even emailed the supervisor, Ronny, and there was no reply. Guys, this is just...
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    Terrible support on Afrihost hosting

    Hi all, Do any of you who are using Afrihost shared hosting experience terrible support from their 1st line support and hosting team? Ive been hosting with them for about 2 years and have been having endless issues with intermittent downtime. Every time I log a ticket, I need to spend an...
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    eNatis licence disc renewal tested

    tried e-natis again this year and WOW, applied online on the monday morning. Got the sms at 2pm saying documents were on the way. Skynet sms'd when it left the depot and was on its way ...arrived at 10am the next day. I was almost shocked at how next level the service was. Having tried FNB /...
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    eNatis licence disc renewal tested

    Finally got my discs after 3 weeks .. no notifications or anything. SAPO courier arrived and dropped it off didn't even check for an ID or anything.
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    eNatis licence disc renewal tested

    i tried mailing and calling and nothing. When i click on renewal it also says no cars to renew. Strange.
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    eNatis licence disc renewal tested

    So i decided to give the e-natis website a try to renew 2 x discs.. two weeks have past, moneys left my account.. No comms from the site to indicate receipt of payment. No one answers mails or the phone. No licenses discs Not sure what to do now .... anyone now where i can follow up or even...
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