Recent content by Nemanjas Bullet

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    Cool Ideas Fibre ISP – Feedback Thread 4

    Hi, For some reason I can't seem to get onto the support website. I'm getting authentication failure errors since my power came back on. I haven't changed any settings to cause this. Is there someone I can call about this?
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    Cool Ideas Fibre ISP – Feedback Thread 4

    My whole building in Southern Suburbs, CT is down. Think it's probably Octotel related. Any way of checking it out?
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Something seems to be weird with routing at the moment - getting 160 odd ms to SA rocket league and discord servers. Is there anything happening?
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Yes, had a drop at roughly the same time, also Octotel, also Southern Suburbs.
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    Cool Ideas Fibre ISP – Feedback Thread 4

    I have an open ticket, and have provided the information they asked of me there. #COOL-20210604-697276 Will look to add the additionals when it happens again.
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Is there anything I can do to escalate my issues? It's just been getting worse and worse. Feels like a disconnect every couple of hours.
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Are other people on Octotel in Southern Suburbs still having issues? Been working from home today and have had my connection drop 3 times during online meetings.
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    Cool Ideas Fibre ISP – Feedback Thread 4

    So, got a chance to test this just now. I am not able to ping, and it doesn't look like the PPPoE drops.
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Will try check this next time this happens.
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Yup - logged a ticket previously: Thank you for taking my call, as discussed there is currently an issue on the Octotel that occurred last week whereby most client's on that network are experiencing intermittent connectivity, we have compiled a list of all the clients and have forwarded it over...
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    Cool Ideas Fibre ISP – Feedback Thread 4

    I'm getting consistent disconnects at the moment, pretty much making it unplayable.
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Yeah Octotel is a nonsense right now
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Looking better now, thanks.
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Just noticed I'm also getting 160ms to Discord servers.
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    Cool Ideas Fibre ISP – Feedback Thread 4

    I'm also having the problems with high latency in Rocket League (160 ping on SA servers). #COOL-20210604-697276
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