I appreciate the apology, but this was during July/August and the wait window was outlandish.
Hopefully it's heading in the right direction now but I'm not going to be coming back.
Thanks @S.Claus and @Sinbad.
I'm thinking of going Cool Ideas as they've been very responsive and I'm yet to give them a shmeckle - so have some faith in your thought that they will assist in the good fight - rather than the monster delays that came with Afrihost.
I was previously with Afrihost on a Vumatel fibre line, and it stuttered and drove me bananas.
So I cancelled and have been using far more frustrating alternatives since then.
Now I'm considering using Cool Ideas instead of Afrihost, but Vumatel are the only option in our building. I spoke...