So am I seeing this right now? The fact that I am on Diamond level does not give me any discount with my miles anymore and I have to subscribe to their insurance and medicals and banking and everything to get 20% where I had 25% discount before.
Discovery seems to be all or nothing now.
I'm probably not the only one that still have not had their points assigned for anything in the last week.
It showed up as a known issue on their website but is not on the list anymore (showing as resolved). It also said that it was added to your total points but not the weekly points. I have...
No points have been awarded since the 16th. No answer on the phones. No answer on e-mail, twitter or the app. Just system down messages everywhere. If they could just admit somewhere that they have a problem and will sort it out we could all relax and let them deal with it.
Its very bad...
I can connect on the app after having issues this morning. Both situations on LTE not Wifi.
None of my activities has been recorded since 16th. Clicking send query gives an error and says I should contact Vitality. What did they think I was trying?
I assume its such a widespread issue that...
I got my 100 miles for completing the fitness goal and got 50 miles on the play. Way less than the 25 points that use to be the minimum.
I use to get to the R250 rewards regularly, say after max 8 weeks, now it can easily take double that time.
I'm very unimpressed with their badly disguised...
I have recently cancelled my Webafrica account and I am now in my month notice period with them.
1) You will need to cancel with them. They will still bill you one more time so it will take the rest of this month and next month to get the fibre line from them. (Yes you will pay again for a...
I have pretty much had the same experience with Web Africa as the OP. I have 100/50 with 300GB Pro capped account.
From exactly 29 May my connection went from fine to almost unusable during peak times. Latency to EU up from 200ms to 4000ms+ and youtube vids drop to 144p quality and then starts...
I canceled my Web Africa account that I have had for 4+ years yesterday because the total lack of support has just finally become unbearable. I have a 100mbit 300GB Pro capped account so shaping should not be applied ever. Not that any of the support personnel could tell me what made the Pro...
I did not get my board to play this week either. The board that shows the result has changed from last week but I never got the chance to play. Not on the Tuesday when I reached my goal nor the Wednesday when the rewards was historically handed out.
I tried to make a ticket regarding this but...