... and the Saga continues :mad:
Having received confirmation of "Vodacom Fibre Cancellation Complete" on the 4th October 2019, I eventually decided to take the plunge and try a different ISP ....
.... only to be told that Frogtfoot cannot connect them because I am with Vodacom. Apparently...
The Whatsapp customer service statement is laughable - it is a terrible customer experience. When I tried to sign up a few months ago and got no response I sent them an email. This told me I had to use Whatsapp. So I had to copy and paste my query into Whatsapp. Some half day later I get a...
Well Vodacom eventually closed my ticket about the poor speeds for which I had called AND been told to do tests and submit screenprints to an escalation address. No feedback and no improvement. I assume this action is a take-it-or-leave it answer. Had some terrible local speeds to go with...
@WCITS - same issue. International speeds to e.g. London on a 50/25 line for download oscillate between 27 (best I have seen) and 1mbps OUCH! Have a ticket with Vodacom for about 2 weeks now but NO feedback at all and frankly don;t have time to chase.
Did you get it resolved or did you...