Interesting to see who are transparent and compliant, who are operating against the spirit of the ruling and who has no idea what they were doing when they wrote the rules.
“A reseller is licence exempt and would not have to comply with the End-User and Subscriber Service Charter regulations...
Any idea why resellers were exempted from the ruling? It doesn’t make sense as they’re providing the same service as the other ISPs on who the ruling is binding. Afrihost allows its RAIN data to roll over but not the Cell C data. I would like to get to the crux of this and find out if it’s the...
The whole point is data shouldn’t have an expiry date. It’s a commodity like airtime or any other commodity which you paid for. After payment there is a transfer of ownership and the previous owner has no right to reclaim it just because you didn’t use it.
The analogy of bread going stale is a...
I just learned from Afrihost Support that their Cell C Fixed Wireless data don’t roll over as per the new regulations. I would like to report it to ICASA but against who do I file the report, Afrihost or Cell C?
I’m 4 months into my 24 months MTN contract and just received a communication that an increase will come into effect on 1 May. Are they allowed to do this and isn’t it against the principles of a contract, namely pay a predetermined amount over a predetermined period?