Recent content by ordy

I reported it on HelloPeter. They didn't respond the 1st time, so I opened a new account & reported it again. It took over a week but I finally got a response! I've received a statement to say I'll get part of the money back (1/3/2021) - I'm giving up on the rest - fed up! I certainly won't...

Thanks Thanks

Ditto

I gave over 20 working days notice - contacted them on 23 October with the contract expiring on 26 November

Looks like we're going through the same "process" - however I've been waiting for them to "investigate & process a refund", with them just charging more!

2 years ago I purchased a Black Friday contract - 30GB+30GB @R299 24 months. This increased to R323 after about 6 months (no new benefits!) I didn't want to extend the contract when it came to an end (26 November 2020) and contacted customer services on 23 October 2020 over 20 days before the...

I have the same problem - I've been phoning weekly and they keep promising to fix it but instead it increases each time - was R323, then R353.60, now R629!

Is the R999 prepaid 50GB + 150GB package (free Huawei LTE B315 Router) a con as no routers have been sent to Rosebank yet and they can’t guarantee that they’ll get them from Cell C before the advert expires? (It’s only available from 15 October – 22 October.) Is this normal Cell C...