Recent content by Oronis

  1. O

    Why is Afrihost + Vumatel support so bad?

    The general issue is that one has to keep having to relog the same issue over and over again. It doesn't seem like Afrihost's support functions can see past (or even current tickets). Every time you start from scratch. My current issue is just another example of this: It never gets solved, but...
  2. O

    Why is Afrihost + Vumatel support so bad?

    So I keep seeing Afrihost ranked high on MyBroadband polls and rankings, and yet I consistently get bad service from them. Is it the combination of Afrihost + Vumatel that's the problem, am I in some support black hole, or is it just that the people voting have never actually had to deal with...
  3. O

    Afrihost: We will not rest until we are number 1 on the MyBroadband ISP rankings

    Thanks for the very fast response, you're definitely winning on the Afrihost support channel Olympics. It is however sad that it takes complaining on a public forum to get some sort of response. I have the following ticket ID #KZV-902-84726.
  4. O

    Afrihost: We will not rest until we are number 1 on the MyBroadband ISP rankings

    I know I'm late to the party, but I'm assuming all the people who voted on this haven't actually tried to get support from Afrihost anything like recently. They are awful. I'm 3 weeks into signing up for a new Fibre connection and have wasted countless hours trying to get it up and running...
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