Recent content by PanSan

  1. PanSan

    HeroTel = HeroFail

    For one, this should never have happened, poor planning, wonder who was the engineer doing this conversion if any. Then that a client's whole profile vanishes, after being with them for a few months.... things does not add up, someone fked up badly, now they waiting on clients to communicate...
  2. PanSan

    HeroTel = HeroFail

    No luck, they lost my whole profile lol, like they dont have a backup and need to re-apply
  3. PanSan

    HeroTel = HeroFail

    Ah, smart liberal reply there. 1. If the Fiber was cut, on exactly 00h00, it would be very odd.... 2. ONT shows green to exchange, hence radius server "gone".... 3. Telephone lines down, only viable via "WhatsApp", like WebAfrica, you can only communicate via WA Support. Website support link...
  4. PanSan

    HeroTel = HeroFail

    So at exactly 00h00 this morning, HeroTel did a April fools joke on us, i suspect all Fibre clients by disconnecting them all. As of now, 10h58, after numerous system reboots, contacting them via their WA support that only lets you have a session of 10 seconds before the agents terminate the...
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