Recent content by Pasqualle

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    WEBAFRICA fraudulent activity suspected with router clawbacks,data voucher purchases and duplicate subscription deductions

    LOL I think you need to ease up on the chronic, the only person you seem to make sense to is yourself. This is not a rant about procedures or processes. Regarding insults, don't dish out any if you're not able to handle the same feedback.
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    WEBAFRICA fraudulent activity suspected with router clawbacks,data voucher purchases and duplicate subscription deductions

    Reading through lots of threads would give anyone a clear indication that my personal experience and situation is not one which is unique. WA's support has been in shambles for a very long time, not 'at the moment'. Regarding the "tera" quote, he assumed details which were not correct. Quite...
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    WEBAFRICA fraudulent activity suspected with router clawbacks,data voucher purchases and duplicate subscription deductions

    Because it was a router for LTE and I changed to fibre. Goodness. You're embarrassing yourself. Please don't comment if you don't have facts to back yourself. You only have to scroll through the list of complaints on this forum in their rating survey to see that I'm correct.
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    WEBAFRICA fraudulent activity suspected with router clawbacks,data voucher purchases and duplicate subscription deductions

    There is no way or form in which clients can constant their finance team directly, when queries are lodged via the WhatsApp group, it takes on average an hour to get a response with no comebacks on feedback as promised. When lodging a complaint or query via their email listing for the relevant...
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    WEBAFRICA fraudulent activity suspected with router clawbacks,data voucher purchases and duplicate subscription deductions

    No, you don't have the facts, they admitted their fault and are not correcting it. I didn't cancel my subscription. The router was returned and they debited anyway, plus a double deduction for subscription when in fact I paid upfront! They confirm refunds have been made but when investigated...
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    WEBAFRICA fraudulent activity suspected with router clawbacks,data voucher purchases and duplicate subscription deductions

    Webafrica have made themselves uncontactable, apart from a whatsapp group contact, which has been confirmed by thousands of subscribers to not be working effectively at all. Routers have been charged for and not refunded and obtaining a simple answer to queries takes months, if even. Client's...
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