Recent content by PBCool

  1. PBCool

    Cool Ideas Fibre ISP – Feedback Thread 7

    Well it usually means there is then loss on your line if you have done all the other stuff. So yes please log.
  2. PBCool

    Cool Ideas Fibre ISP – Feedback Thread 7

    Weird indeed.
  3. PBCool

    Cool Ideas Fibre ISP – Feedback Thread 7

    How does the Apple TV connect to your network? If via wireless it may be worth just testing with a cable. Could be a throughput issue and the apple TV stream uses more bandwidth or the like.
  4. PBCool

    Cool Ideas Fibre ISP – Feedback Thread 7

    Hi, Traffic levels look normal on the apple cache, have you tried multiple titles to confirm? Also its worth then trying to stream to another device like a phone etc.
  5. PBCool

    Cool Ideas Fibre ISP – Feedback Thread 7

    Steam cache should be coming back.
  6. PBCool

    Cool Ideas Fibre ISP – Feedback Thread 7

    Please log with support as normal, sounds like line or FNO related.
  7. PBCool

    Cool Ideas Fibre ISP – Feedback Thread 7

    Steam/Valve cache being shut and has been logged with them. Interestingly it seems it was still serving v6 traffic.
  8. PBCool

    Vuma Reach Phoenix Thread

    Its very unlikely your package would be downgraded from 30 to 20Mbps, and what is the VAT story about? Cool Ideas offers what packages the fibre provider offers, pop your address into our site.
  9. PBCool

    Cool Ideas Fibre ISP – Feedback Thread 7

    Read above :)
  10. PBCool

    Cool Ideas Fibre ISP – Feedback Thread 7

    Interestingly our server is only in JHB, but the team is investigating.
  11. PBCool

    Cool Ideas Fibre ISP – Feedback Thread 7

    Lines are typically all released at the beginning of the month, and they should auto provision from there, for the most part click click :)
  12. PBCool

    Cool Ideas Fibre ISP – Feedback Thread 7

    It is the same thing, once line is released we would apply and provision the line. You then get pppoe details and carry on.
  13. PBCool

    Vuma Reach Phoenix Thread

    ? With which ISP?
  14. PBCool

    Cool Ideas Fibre ISP – Feedback Thread 7

    Was the router half switched on :)
  15. PBCool

    Cool Ideas Fixed 5G/4G Feedback Thread

    Yeah it seems you are correct, one can't change it on the router. Does it give you the option on the DHCP server at all?
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