Call centre queue takes some time to clear, have waited 20 minutes for an agent. Would be good to have more agents/seats. Generally agents seem to be knowledgeable and have usually helped me. I have good general network knowledge so my problems are not the normal "have you tried switching the...
I've been with MWEB for +/- 20 years as the technology changed and I guess I'm lucky, never had any really bad experiences. I'm on fibre now via Vumatel and that went in relatively painlessly (this in Fourways).
I had a few technical issues, mainly on the router/access point side, nothing to do...