Recent content by potsreebie

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    Five days without a usable connection and Afrihost seems unwilling to help

    I am no longer going to play this game. I have used the client zone to downgrade my service (I'd shift provider except the mafia-like collusion between fibre providers means my wife's business would experience a loss of service). Once that happens, I will assess the usefulness of the reduced...
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    Five days without a usable connection and Afrihost seems unwilling to help

    @Afrigirl @AfriGuy @Afrihost-Gian @AfriFella At this point it really feels like Afrihost is just stealing from me. The money you take from me is legal tender. Yet a month later you have still not resolved the connection problem and have simply ceased to communicate with me. This is the sort of...
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    Five days without a usable connection and Afrihost seems unwilling to help

    Any luck with your enquiries with Vumatel? At this point I am weighing up my options with other ISPs.
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    Five days without a usable connection and Afrihost seems unwilling to help

    Results
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    Five days without a usable connection and Afrihost seems unwilling to help

    Posted again
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    Five days without a usable connection and Afrihost seems unwilling to help

    I am getting despondent. This just looks like Vumatel haven't sorted out the overcrowded port sharing it doesn't want to admit to
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    Five days without a usable connection and Afrihost seems unwilling to help

    Ethernet > router > ONT
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    Five days without a usable connection and Afrihost seems unwilling to help

  9. P

    Five days without a usable connection and Afrihost seems unwilling to help

    Not quite. I have a restored connection but not the one I pay for. Only 100Mbps upload instead of 200 since I was ported back to Afrihost. Please sort this out
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    Five days without a usable connection and Afrihost seems unwilling to help

    You have no idea what they did. Best be silent in ignorance
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    Five days without a usable connection and Afrihost seems unwilling to help

    It has indeed. Thanks for the hard work. I would suggest that Afrihost look at its support system. Had it been designed to take a longer term view in which a problem doesn't get bounced to a new agent each time the issue is not resolved I would never have raised the matter on social media.
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    Five days without a usable connection and Afrihost seems unwilling to help

    WhatsApp says it can't find Eugene's number...
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    Five days without a usable connection and Afrihost seems unwilling to help

    Here's a shot of the speed test
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    Five days without a usable connection and Afrihost seems unwilling to help

    The Afrihost ticket is GYZ-451-38998 The Vumatel tickets are 00341767 and 00344987
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    Five days without a usable connection and Afrihost seems unwilling to help

    @AfriFella, @Afrigirl, @AfriGuy, @Afrihost-Gian I am on my 5th day of less that 10Mbps download speed on a 200/200Mbps Vumatel aerial line. On the first day I chatted to a consultant who put me through the by now familar process of unplugging the ONT, waiting 15 minutes, plugging in again...
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