Recent content by psainsbury

  1. P

    Any tips on getting refunds from DSTV?

    I agree with the cut costs. One of my chats with them required me to send my ID to them. I have an ID Card, so I send a photo of it (back and front). I get told "No, you can't send a card, it must be an ID Book". After explaining carefully that ID cards are valid Identification in South...
  2. P

    Any tips on getting refunds from DSTV?

    I have done both with no real results. Tried calling them this morning and was caller 143 in line to speak to an agent. I guess I'm not the only one with DSTV issues. :crying:
  3. P

    Any tips on getting refunds from DSTV?

    I subscribed to DSTV Premium for April/May for something we wanted to watch. I cancelled in May. In June I got charged R799. Took about 2 months to get my refund finally a week or so ago. In that process apparently, I either had to give them 1/2 my life story OR reactivate "pay by debit order"...
  4. P

    2026 Consumer Technology Survey - Win R3,000

    Done
  5. P

    Discovery Medical Aid mistake to cost some of its customers thousands

    I had my amount taken from my “Healthy Pay” account on the 23rd of dec. 2 days before Christmas, with no warning or even awareness on the part of their team. I finally got the money back in my card today, but I see that my account is listed as being in arrears, which sucks. On the 23rd I got...
  6. P

    Netstar starts warning customers whose data was exposed in a breach

    Car details and addresses are a great way to target vehicles for theft/hijacking.
  7. P

    Pick n Pay asap! has recorded strong growth since launching its new app

    I had such bad customer service on my first order with ASAP where frozen goods arrived 4hrs late and defrosted, and they refused to refund me. They can update the app as much as they like, but their service levels need adjustment before I’d go back.
  8. P

    Do a speed test, rate your ISP and FNO - Win R5,000

  9. P

    We tested the new Afrikaans Uber competitor

    I've used them a few times, really good service. Sad to see that they've had to halt services due to intimidation by the TMPD.
  10. P

    Dell Technologies GenAI Survey - Win R3,000

    Done
  11. P

    UrbanX

    I've been using UrbanX for just over 2 years now, the service has been reliable and fast. BUT, their accounts team has been struggling for 3 months to resolve a billing issue (they added a service to my account that I didn't ask for, and despite many promises they have not been able to rectify...
  12. P

    "Neobank" companies in South Africa roundup - May 2023

    It looks like Bettr’s website is down. Are they still in business?
  13. P

    NEW Giveaway - Complete this Galdon Data and Microsoft survey, and stand a chance to win R2,000

    Done
  14. P

    Urban X?

    After a few social media posts, my line went from “not sure when it will be ready” to “its done” at the end of Friday. Unfortunately my previous ISP (Afrihost) hadn’t released the line which added some complications to it, so I only got activated on the Monday. Urban X had someone on the phone...
  15. P

    Urban X?

    My switch to them has been terrible. I checked with them in Jan that I was covered, and then started the switch in Feb (for start of March). I confirmed about 4 times in Feb that they were ready, and then on the day of the switch I was told they didn’t have the right “back haul” in place. Since...
See more
Back
Top
Sign up to the MyBroadband newsletter
X