eventually i got my money back.Luno withdraw my funds to my bank account today.I took me 20 days to sort out the issue.not very good experience i have to say.Hope other exchange can do better job in SA crypto market.
yeah,you right,i will be more careful about my word.But my account got frozen since last month 21th,and summited all docs they want.they still couldnt sort out the problem,i feel their support not
efficient enough