Intermittent packet loss and jitter on metrofibre network, been like this for almost a month now, download and upload speed completely fine. however games like valorant, I drop anywhere between 500 to 600 packets a games on a good day, worst case scenario was about 1200 packets for a full game...
@PBCool @CoolEscalator
Please sort this out i am not paying another cent again.. Only reason i paid last invoice was because it may have a negative effect on my credit score
#COOL-20230923-1466717
Had contact with someone on Friday about this issue from CoolIdeas.. Its Monday now and the Key Account Department are back. Got feedback today from Metrofibre to say that the Line is Still active with CoolIdeas..
Why is this the case? I was assured that it was released even after paying for...
Hi, Metrofibre I saying that the NOC team can't activate the line because it is still active on CoolIdeas, apparently they need confirmation that the line was released from CISP. Been making calls whole day yesterday and still not activated. I'm pretty sure the confirmation was given from CISP...
Payment made for early release and sitting with cancellations department, can this be done ASAP please. Metrofibre took my previous ONT that was still configured with CISP which they not suppose to do. So i was asked to do an early cancellation so that they can activate it on their side...
Hi Guys,
Need help/advice
MetroFibre replaced my ONT with the Nokia 2425G-A, however since the change my internet has been down, Is there anything that I need to do from my side, Its has been provisioned but still no connection. Also this ONT/Router is set to Route Mode instead of Bridge mode...
I have requested a migration as well, however i was contacted on whatsapp by someone named albert and they made appointment with me for tomorrow, I did the documents on Tuesday and they said that the Nokia ONT i currently have is not compatible.. Will see if the guy comes through tomorrow, 2...
Valorant, Huge packetloss to london, like this time game is rubberbanding so its unplayable..
iperf3 download @80% of bandwidth
C:\Windows\System32>iperf3 -R -u -b 800M -O2 -t 30 -p 17001 -c ter-jhb-iperf-1.cisp.co.za
Connecting to host ter-jhb-iperf-1.cisp.co.za, port 17001
Reverse mode...
Honestly had the Exco guys come over before, if they are who came, and the tests they did where standard speedtests and things that I had already done when testing my line back when i was with WebAfrica, I think its just like a confirmation to make sure that the line tests are done correctly by...
Hi Guys,
Been using exitlag with Valorant, set packets redirection method to WFP and then once i load into a game i switch on cloudflare WARP+ and then i get the following ping in game and the packetloss is not so bad.. Just wanted to let anyone else know if they are having problems with...
@Ghost02 Hey Also on a 1Gbit line, i used teraco 'ter-jhb-iperf-1.cisp.co.za' but get around 80Mbits response there
I tried the capetown 1 like yours as well get about 22% loss
C:\Windows\System32>iperf3 -R -u -b 900M -O2 -t 30 -p 17001 -c ter-cpt-iperf-1.cisp.co.za
Connecting to host...