Recent content by Rambob

  1. R

    Tired of Afrihost!

    Hi Don't know how to go further with this matter. Thought that Mybroadband can take this up with afrihost. Just look at all my requests and endless support tickets i lodged with afrihost and i just get the generic response and nothing further. It went so far as that i cancelled with afrihost and...
  2. R

    Tired of Afrihost!

    Hi This is a open letter to Gian of Afrihost. Please refer to my previous response above here. After moving to a new isp and also speaking to Afrigirl and logging tickets for me being charged for a linespeed which i did not get i just get the generic run around regarding a credit that i...
  3. R

    Tired of Afrihost!

    Hi I have been with Afrihost for years and was generally happy with their service. Lately i noticed they are starting to have a lot of problems. My story in a nutshell. I upgraded my linespeed. They charge me pro rata and then my next month but linespeed still stays the same. Numerous tickets...
  4. R

    Afrihost "Do not refund policy" Scam or not?

    Hi I am having the same issue unfortunately i did not know that vodacom was the only line provider when i moved into the complex whereas before i had vumatel which i was very happy with. I found out that vumatel was not interested in laying fibre lines in the complex so i am stuck with vodacom...
  5. R

    Test Account Enquiry

    Hi Afrinatic Turning to you as a last resort after submitting many tickets and no real help being given except the usual feedback etc: Up graded line speed from 20 down to 50 down and since 3 September 2023 nothing happens. Line speed stays on 20 down. Being billed for the higher speed already...
  6. R

    Cable break in France impacts global Internet connectivity

    Do not know if this is the right place to post this but Afrihost just notified me and probably others as well that they will keep the upgraded line speed the same at no extra cost. Thank you Gian. I have been with Afrihost for years. Can't really complain just small things here and there. I...
  7. R

    Do a speed test – win R5,000 cash

    Ping: 1ms Download: 19.81Mbps Upload: 9.89Mbps
  8. R

    Does this mean the fibre line is ready for an ISP?

    Hi Is it possible to get someone with knowledge or higher up in Afrihost to contact me with double nat issues and related please. Sick and tired of the issues reappearing again and cant get it solved Thanks
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